Privacy Policy
Last updated: January 2025
1. Introduction
Natively ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.
2. Data We Collect
2.1 Account Information
When you create an account, we collect:
- Email address
- Name (if provided)
- Password (encrypted)
2.2 Usage Data
We collect information about how you use our service:
- Feature usage statistics
- Subscription and billing information
Important: We do not store your text correction requests. Your text is sent directly to OpenAI for processing and is not retained on our servers.
2.3 Analytics Data (with your consent)
If you accept analytics cookies, we collect:
- Pages visited
- Time spent on pages
- Referral source
- Device and browser type
- Approximate location (country/city level)
3. Cookies
We use the following types of cookies:
Managing Your Cookie Preferences
You can change your cookie preferences at any time by clicking Cookie Settings in the footer of any page.
4. How We Use Your Data
We use your data to:
- Provide and maintain our service
- Process your text correction requests
- Manage your account and subscription
- Send important service updates
- Improve our service (with anonymized analytics data)
- Prevent fraud and abuse
5. Data Sharing
We do not sell your personal data. We share data only with:
- OpenAI — to process text corrections. Only the text itself is sent to OpenAI; we do not send any user identifiers.
- Stripe — to process payments
- Google Analytics — to analyze site usage (only with your consent)
6. Data Retention
- Account data: Retained while your account is active, deleted within 30 days of account deletion
- Text corrections: Not stored by Natively
- Analytics data: Retained for 14 months by Google Analytics
7. Your Rights (GDPR)
If you are in the European Economic Area, you have the right to:
- Access — Request a copy of your personal data
- Rectification — Correct inaccurate personal data
- Erasure — Request deletion of your personal data
- Portability — Receive your data in a portable format
- Object — Object to processing of your personal data
- Withdraw consent — Withdraw consent for analytics cookies at any time
To exercise these rights, contact us at privacy@natively.pro.
8. Data Security
We implement appropriate security measures including:
- Encryption of data in transit (HTTPS)
- Encryption of sensitive data at rest
- Regular security audits
- Access controls and authentication
9. Children's Privacy
Our service is not intended for children under 16. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our website.
11. Contact Us
If you have questions about this privacy policy, contact us at:
- Email: privacy@natively.pro